Given that business-as-usual is unlikely to return soon due to the coronavirus pandemic, U.S. property/casualty insurers will continue to face challenges related to virus-related insurance losses and premium volume declines in 2021, according to Fitch Ratings.

The operational and risk management challenges of managing workforce flexibility, limiting risk aggregations and reducing claims exposure through clarity of policy terms will endure beyond the pandemic and become “new normal” longer-term drivers of the industry, contend analysts James Auden and Christopher Grimes, authors of “The Next Phase: U.S. Property/ Casualty Insurers.”