The COVID-19 pandemic has become the ultimate stress test for communities, countries and the world. It falls into the "once in a lifetime" category, but the dynamics and challenges it will entail have been studied for years by researchers investigating “super wicked problems,” ”transboundary crises” and “mega crises.”

Time is at a premium. Political and public service leaders must deliver their ultimate performance in the face of exceptional threats, gaps and flaws in the available data, and high levels of uncertainty about how any interventions will play out. They must do so in the full light of media, and under the forensic scrutiny of experts, business owners and worried citizens. The costs of failure are high for all concerned. Offering steadfast strategic leadership under these circumstances appears to be a daunting prospect.

But it is not impossible. Based on extensive research over decades, we identify key current and future leadership challenges, while offering recommendations for leaders seeking to navigate a minefield of issues.

Read more