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Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability.
Process PLCA Legal Bills. Process a minimum of 50 legal bills per day. Communicate any outstanding billings due to insufficient funding. Create and submit advance funding requests as needed. Request advance checks/stop payments and follow up with such requests. Assist with setting up new losses (both property and liability). Responsible to handle and process payments due under the SCR AMP Program (Accident Medical Pay Claims). Handle customer service calls with internal and external customers. Attend file reviews if needed on SCR AMP files. Consult with Claims Examiner or Supervisor as needed. Assist with daily mailing of physical checks, as needed. Participate in SME (Subject Matter Expert) discussions on the new claims system. Assist in office administration (keep office supplied with needed work tools/materials). Other tasks as assigned.
Minimum of one (1) year of liability claims experience preferred. Excellent data entry and data processing skills. High attention to detail and analytical skills. Ability to handle confidential and sensitive information. Strong organizational skills and self-starter a must. Effective in oral and written communication. Will have to work with all levels of Client, Vendor, and Keenan employees. Proficient in Microsoft Outlook, Excel, PowerPoint and Word. Adept at accessing business data from the Internet when required.
