City of San Diego – Risk Management Department The City of San Diego’s Risk Management Department is dedicated to protecting the City’s people, property, and financial resources through proactive risk prevention, employee support, and effective claims management. With a focus on safety, accountability, and service, the department provides critical programs such as workers’ compensation, liability claims, employee benefits, employee assistance, and loss prevention. As part of one of the largest employers in the region, the Risk Management Department plays a vital role in supporting over 13,000 City employees and ensuring the delivery of essential services to the public. Our team is committed to fostering a safe and healthy workplace, safeguarding City assets, and delivering innovative solutions that minimize risk while promoting employee well-being. Joining Risk Management means becoming part of a mission-driven organization that values integrity, professionalism, and continuous improvement—while directly contributing to the stability and success of the City of San Diego.
Liability Claims Representative II positions investigate, adjust, and settle simple or routine personal injury and property damage claims against the City; review minor accident and injury reports; interview and correspond with claimants, witnesses, attorneys and physicians; approve or recommend denial of claims; negotiate settlements; assist in the preparation of cases for litigation; prepare investigative reports; represent the City in small claims actions; conduct risk studies; perform cost recovery/subrogation functions; perform projects related to the maintenance of the City's insurance portfolio; and perform other duties as assigned. NOTE: Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
EXPERIENCE: Two years of full-time professional experience in the investigation, adjustment and settlement of general and/or automobile liability claims involving bodily injury or property damage. Qualifying professional experience MUST include the authority for approval of settlements and denial of claims. LICENSE: A valid California Class C Driver License is required at the time of hire. HIGHLY DESIRABLE: * Experience and knowledge in the investigation, adjustment and settlement of claims under the California Government Tort Claims Act. ***You must apply online: www.sandiego.gov/jobs