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The Association of California Water Agencies Joint Powers Insurance Authority – ACWA JPIA for short – is a partnership of water agencies dedicated to avoiding the high cost of commercial insurance. Formed in 1979, JPIA is not an insurance agency or carrier. It is a risk-sharing pool for property, liability, workers’ compensation and employee benefits, which allows for more rate stability, broader coverage and expanded benefits and services than private insurance. Our offerings are unique to the water industry; member agencies themselves – their directors and managers – have selected and refined the various programs. Only agencies that demonstrate a commitment to effective risk management programs are accepted in to JPIA.
ACWA JPIA is an award-winning risk pool for water agencies, and we are excited to announce an opening for the position of Claims Adjuster II. This is an excellent opportunity for a detail-oriented professional with a background in claims management and a commitment to providing exceptional customer support. If you have experience in claims adjusting and are eager to contribute to a collaborative and dynamic work environment, we encourage you to apply. First and foremost, the job responsibilities are to provide outstanding customer service to our members and fellow staff by promptly, courteously, and accurately responding to verbal and written communications within established timeframes; attend meetings related to the organization and the department; maintain current knowledge of trends in risk pooling, property, and liability fields; and attend classes and conferences. The ideal candidate will be a self-starter, capable of working independently and concurrently managing multiple claims, tasks, and projects. The candidate will be detail-oriented and provide outstanding customer service to internal customers and our members. Microsoft Excel, Word, Outlook, Teams, and PowerPoint proficiency is highly desirable. The candidate must communicate clearly while presenting information to co-workers and pool members. A background in claims and analytics would be beneficial. Experience with public entity claims is desired but optional. The salary range for the position is $81,949 - $122,924. To determine approximate total compensation, add an additional 38% to the salary. This more accurately represents the total benefits received as an employee. For the job profile and application procedure, please go to the JPIA’s website, www.acwajpia.com. Click Connect; then Employment Opportunities, then Job Openings. Submit JPIA application, along with cover letter and resume to hr@acwajpia.com by December 29, 2024. This recruitment can end at any time without prior notice. No walk-ins please. EOE employer. This position is located in Roseville, CA, and is full time, 40 hours per week, with hours from 7:30am to 4:30pm, Monday through Friday, though there is flexibility. Remote work up to two days per week.
Any combination of education and experience which would likely provide the necessary knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge and abilities is: • Education: Equivalent to Bachelor’s Degree from an accredited college in related field. • Experience: Two years of increasingly responsible experience in insurance claims adjusting.
