We have re-scheduled the webinar for Tuesday, September 22, 2020 at 4:00pm. Below is the link to register. We hope that you will consider joining us.
Date: September 22, 2020 Time: 4:00pm Subject: COVID Case Management
Special Considerations for managing an employee who becomes ill with COVID and fall within the workers’ compensation framework.
Speakers: Karen Mazza and Lea Mendez, Allied Managed Care
Karen Mazza, RN, CCM, AMC Director of Nursing Services – Karen has been a Registered Nurse since the mid-1980’s and has worked in the workers’ compensation arena since the late 90’s. In her career she was quickly promoted from a Telephonic Case Manager doing embedded Utilization Review (UR) to Field Case Management through a variety of operational management roles. In 2004, Karen developed an entire UR department to address the new Workers’ Compensation reforms, which came into effect. Karen’s Client experience includes a significant number of city, county, and educational public entities. She has served at managerial levels with oversight of a UR program and UR nurses, interfaced with claims administrators for file direction/management, and program collaboration with Clients, Risk Managers, and Human Resource departments. Karen has been with AMC since 2010.
Lea Mendez, AMC Director of Client Services – Lea has been with AMC since 2006. She has been in her current role as Director of Client Services since 2008. Lea oversees cost containment for AMC which includes Case Management, Utilization Review, Bill Review, and Medical Provider Network services. Lea’s significant workers’ compensation experience dates back to 1991 in her role as Director of Operations/Regional Manager for a general rehabilitation services company. She has worked in the areas of operations and project management including serving as Director of Operations in six different states throughout the U.S.