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Municipal Pooling Authority is a Joint Powers Authority established in 1977, representing 21 municipalities, primarily in the East Bay along the 680 corridor. The insurance related services offered to the member cities and towns include the self-funded program of workers’ compensation, general liability, auto physical damage, and short-term disability, and employee wellness and number of additional support programs designed to reduce risk for member agencies. MPA has long been recognized as one of the leading JPAs in California. MPA has received the California Association of Joint Powers Authorities Accreditation with Excellence since the program’s inception. MPA one of a select group of JPAs that demonstrate exceptional capabilities in management, financial strength, innovative programs, stability, and service.
Office Assistant Salary Range: $49,593 - $60,281 MPA offers an attractive benefits package that includes CalPERS (defined benefit plan) 2% @ 55 for classic members and 2% @ 62 for new employees not covered by CalPERS after 2013 or the 1937 Act. MPA does not participate in Social Security. Other significant benefits include MPA provided coverage for Medical, Dental and Vision plans for the entire family with the premium paid largely by the employer. Position Open Until Filled The classification of Office Assistant is responsible for providing support, coordination, and documentation for the General Liability Department. Supervision Received and Exercised Under general supervision, to perform a variety of routine clerical and office support work, which may include filing, typing, copying, mail processing, data entry and receptionist duties; operating postage, copier, scanner and other office machines; and related work as assigned. Essential Duties and Responsibilities Responsibilities and duties may include, but are not limited to, the following: • Receive, open, review, date-stamp, sort and distribute incoming office mail; copy attachments as needed; verify accuracy of information. • Process outgoing mail and packages for delivery, including copying and producing attachments and distributing copies; operate postage meter, scales and other mailroom equipment. • Search for and retrieve data from information systems using computer terminal; enter and update data as needed. • Answer phones, transfer calls, maintain voice messaging, and administration of phone system as directed • Maintain claim records, including filing, setting up file folders, and retrieving files from storage. • Copy, collate, fax and scan claim documents as needed; operate copier, scanner and other related office equipment. • Compile and enter information and data for reports as directed, using a range of word processing and spreadsheet computer software applications. • Compose standard correspondence from information systems using computer terminal. • Provide backup receptionist support as needed; answer phones, take messages and direct calls. • Order and maintain office supplies. Other Job Duties Perform other related duties as assigned.
QUALIFICATIONS Knowledge of: • English usage, spelling, grammar, and punctuation. • Basic mathematical principles. • Standard office procedures, methods and equipment. • Record keeping principles and procedures. • Basic word processing methods, techniques and programs. Ability to: • Learn and apply applicable laws and regulations, as well as organizational and departmental policies and procedures. • Operate standard office equipment, including computer, copier, postage machine, scanner and telephone. • Communicate clearly and effectively, orally and in writing. • Understand and follow oral and written directions. • Perform general clerical work accurately, including maintaining accurate records and files. • Perform basic mathematical computations accurately. • Plan and organize duties and determine priorities in order to meet assigned deadlines. • Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND EDUCATION Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way of gaining the knowledge and abilities would be: Experience One year of clerical experience, preferably but not necessarily in a claims or insurance organization. Education Equivalent to successful completion of twelfth grade. Work Environment and Physical Requirements All of the working hours are spent in an office. Essential duties require the following physical activities: Standing or sitting for prolonged periods of time; repetitive bending, stooping, crouching, kneeling, reaching, grasping, and hand movements; frequent lifting, carrying, pushing, and/or pulling light amounts of weight; occasional lifting, carrying, pushing, and/or pulling moderate amounts of weight; operation of office equipment, including a computer keyboard, 10-key calculator and phone, requiring repetitive typing and fine manipulation; use of phone headset; hearing and speaking ability sufficient to converse in person or over the phone; visual ability sufficient to read and produce printed material and information on a computer screen. License/Certifications/Insurance Must possess a valid California Class C Driver’s License at the time of employment. The ability to drive a vehicle is a specific requirement for this position. Proof of Vehicle Insurance with the following limits of coverage: • $15,000 for injury/death to one person • $30,000 for injury/death to more than one person • $5,000 for damage to property
