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The position is responsible for investigating, evaluating, and resolving bodily injury and/or property damage claims involving Los Angeles County Metropolitan Transportation Authority. Additionally, responsibilities include litigation management, notification and reporting to excess carriers, risk transfer tendering, and making settlement recommendations to County counsel and executive management.
Examples of Duties
• Performs work administering comprehensive risk management insurance programs
• Designs and prepares complex narrative, statistical, graphic, and tabular reports
• Supports and facilitates meetings and negotiations with external partners, including contractors, brokers, inspection personnel, and counsel
• Acts on behalf of the project manager to ensure departmental projects are completed according to deadlines and standards
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out For Insurance Programs Assignments
• Analyzes and monitors the insurance requirements provisions of Metro contracts
• Addresses and resolves issues and problems of performance with vendor insurance contractual obligations
• Coordinates the preparation and development of underwriting technical specifications and data, coverage requirements, and other requirements for insurance programs
• Negotiates with insurance underwriters to establish premium cash flow plans
• Participates in Metro's subrogation and loss recovery efforts
• Provides regulatory and statistical reporting of safety, public liability/property damage, and workers' compensation programs
• Assesses training needs and develops and presents training on the workers' compensation, public liability/property damage, and insurance tracking systems
• Assists in the implementation of the department's information security policies and procedures For Risk & Claims Management Assignments
• Reviews contract language to formulate risk mitigation approaches
• Provides information regarding risk exposures to a variety of audiences, both internal and external, to support protection of agency assets
• Prepares informational materials to afford greater opportunities for understanding coverage options and the rationale of usage
• Assists with litigation discovery responses, conducts legal research, and retrieves archived Metro records upon request of department claims administration directors
• Analyzes and processes legal bills and expense costs
• Prepares reports and calculations designed to enhance understanding of claims, risk exposures, and marketing initiatives
• Negotiates claim resolutions
May be required to perform other related job duties
(AW)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Agency Los Angeles County Metropolitan Transportation Authority (CA)
Address
One Gateway Plaza
Los Angeles, California, 90012
Website https://www.metro.net/careers
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
• Bachelor's Degree in Business, Public Administration, or a related field
Experience
• Three years of relevant experience working in financial accounting, insurance analysis, or contract claims management; or working with risk management information systems or claims information systems
Certifications/Licenses/Special Requirements
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
• Experience investigating and adjudicating general liability claims and personal injury lawsuits
• Experience working with California Government Tort Claims Act in claims against public entities
• Experience handling litigation cases and dispute resolution for high-exposure cases valued over $200,000
• Experience drafting case evaluations reports and presenting case summaries
Essential Knowledge
Knowledge of(defined as a learned body of information that is required for and applied in the performance of job tasks)
• Theories, principles, and practices of risk assessment, insurance, and liability claims investigations
• Applicable local, state, and federal laws, rules, and regulations, including workers' compensation, California Government Code, California Public Records Act, etc.
• Legal principles and practices of civil litigation process
• Principles of statistical analysis, finance, and budgeting
• Contract management
• Applicable software applications, including Microsoft Office Suite
Skill in(defined as the proficient manual, verbal, or mental utilization of data, people, or things)
• Conducting complete and thorough liability claim investigations
• Conducting contractual and legal analysis
• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
• Critical thinking for effective problem solving
• Using good judgment and making sound decisions under difficult circumstances
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Negotiating claims settlements and risk mitigation options
• Preparing detailed reports for management, County Counsel, and Board of Directors
Ability to(defined as a present competence to perform an observable behavior or produce an observable result)
• Perform work administering comprehensive risk management insurance programs
• Think and act independently with minimal supervision
• Present data and concepts
• Handle confidential information
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, legal concepts, MOUs (memoranda of understanding) and budget
• Compile and analyze complex data
• Establish and implement policies and procedures
• Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
• Typical office situation
• Close exposure to computer monitors and video screen
Physical Effort Required
• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required
