Join Parma Today
The Association of California Water Agencies Joint Powers Insurance Authority – ACWA JPIA for short – is a partnership of water agencies dedicated to avoiding the high cost of commercial insurance.
Formed in 1979, JPIA is not an insurance agency or carrier. It is a risk-sharing pool for property, liability, workers’ compensation and employee benefits, which allows for more rate stability, broader coverage and expanded benefits and services than private insurance.
Our offerings are unique to the water industry; member agencies themselves – their directors and managers – have selected and refined the various programs. Only agencies that demonstrate a commitment to effective risk management programs are accepted in to JPIA.
Join Our Team at ACWA JPIA!
ACWA JPIA is an award-winning risk pool serving California’s public water agencies. We are proud of our supportive, collaborative workplace and are excited to welcome a new Member Services Representative II to our Member Services Department in Roseville, CA.
This role is a great opportunity for someone who is a seasoned insurance professional with experience in underwriting and member engagement, particularly within the public sector or a risk pooling organization. They are detail-oriented and customer-focused with proven expertise in property and liability coverage, risk management, and tailored member services solutions.
What You’ll Do:
• Prepare certificates of coverage, endorsements, and other essential insurance documents with accuracy and attention to detail
• Review member contracts, analyze risk transfer provisions, and provide consultation on proper risk transfer practices
• Assist prospective and current members in gathering, reviewing, and evaluating underwriting data for new coverage, renewals, and optional programs
• Collect, review, and analyze data to prepare coverage comparisons and renewal indications for prospective and existing members
Why You’ll Love Working Here:
• Competitive Salary: $93,114 - $139,672
• Outstanding Benefits: 100% covered medical, dental, vision, and life insurance coverage for you and your dependents
• Retirement Security: CalPERS pension plan
• Hybrid Schedule: Ability to work from home two days per week
How to Apply:
For the job profile and application procedure, please go to the JPIA’s website, www.acwajpia.com. Click Connect; then Employment Opportunities, then Job Openings. Submit JPIA application, along with cover letter and resume to hr@acwajpia.com by November 30, 2025. This recruitment can end at any time without prior notice. No walk-ins please. EOE employer.
This position is located in Roseville, CA, and is full time, 40 hours per week, with hours from 7:30am to 4:30pm, Monday through Friday. Flexible work hours might be available.
Desirable Education and Experience
Any combination of education and experience which would likely provide the necessary knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge and abilities is:
• Five years’ experience in commercial lines insurance
• Demonstrated experience working with or within a public entity risk pool, with a strong understanding of shared risk management strategies, member services, and collaborative governance structures
• Associate in Risk Management (ARM) and Chartered Property Casualty Underwriter (CPCU) designation(s)
