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About the Housing Authority of the City of San Buenaventura (HACSB):
The Housing Authority of the City of San Buenaventura (HACSB) is the largest provider of affordable housing in Ventura, dedicated to building safe, stable, and inclusive communities. Serving more than 2,500 households, we manage a diverse portfolio that includes Public Housing, Housing Choice Vouchers, and compliance-based programs such as HUD, LIHTC, and USDA-RD.
As a mission-driven agency, we are committed to operational excellence, resident safety, and compliance with local, state, and federal regulations. Our Risk Manager plays a vital role in protecting our staff, residents, and operations through proactive leadership in risk management, safety, insurance administration, and regulatory compliance. This is a key position supporting agency-wide safety, security, and risk mitigation efforts, ensuring we continue to serve our community effectively and responsibly.
At HACSB, you’ll find a collaborative environment where your expertise can drive meaningful impact in public service.
RISK MANAGER
FLSA Status: Exempt Salary Range Annually: $101,050 - $136,417
Grade: 10 Salary Range Bi-Weekly: $3,886.54 - $5,246.82
Position Summary
Under the general direction of the Director of Human Resources, the Risk Manager is responsible for planning, managing, and overseeing the Housing Authority of the City of San Buenaventura’s risk management programs, including loss control, insurance administration, and safety compliance. This position safeguards the agency’s financial assets, maintains comprehensive risk and insurance records, and serves as a technical advisor to the Director of Human Resources, CEO, Board of Commissioners, agency leadership, and staff.
The Risk Manager collaborates with internal departments and external partners to develop and implement effective risk mitigation strategies while ensuring compliance with applicable regulations. Operating within the Human Resources Department, this management-level position leads agency-wide efforts related to risk management, insurance coverage, and workplace safety programs.
Essential Job Duties
• Provide exceptional customer service to internal and external customers.
• Plan, develop, and administer the agency’s comprehensive risk management program, including general liability, property, workers’ compensation, employment practices liability, and related areas.
• Identify, assess, and mitigate risks related to Housing Authority operations, facilities, personnel, and programs.
• Manage the agency’s insurance portfolio, including property, casualty, vehicle, cyber liability, builders risk, and excess liability; collaborate with brokers and underwriters to secure and maintain appropriate coverage.
• Collaborate with brokers and legal counsel to review contracts, agreements, and development documents to assess insurance requirements and potential risk exposure.
• Investigate and manage liability, property, and injury claims; coordinate with third-party administrators, legal counsel, and insurance carriers to ensure timely and appropriate resolution.
• Represent the agency in small claims court, mediations, settlement conferences, and other legal proceedings.
• Develop and implement policies and procedures for incident reporting, hazard identification, Workplace Violence Prevention Plan (WVPP), and loss prevention strategies.
• Administer and maintain agency safety programs including the Injury and Illness Prevention Program (IIPP), WVPP, disaster preparedness, and emergency response protocols.
• Work closely with Senior Maintenance Manager and Property Operations to conduct site inspections, risk audits, and hazard analyses; ensure compliance with Cal/OSHA, SB 198, SB 553, and other applicable regulations.
• Prepare and present reports, risk assessments, insurance schedules, and recommendations to the Executive Team and Board of Commissioners; maintain accurate records of agency assets, claims, and insurance coverage.
• Design, coordinate, and deliver training programs for staff on safety practices, claims procedures, Cal/OSHA compliance, risk mitigation, and agency policies.
• Coordinate with departments and leadership to support strategic planning, operational risk assessments, and cross-functional initiatives.
• Advise executive leadership on workforce development, risk exposure, organizational policies, and regulatory compliance.
• Stay current on legal developments, regulatory changes, and best practices in human resources and risk management.
• Maintain confidentiality and safeguard human resources information and sensitive agency data.
• Support sensitive HR matters such as employee relations, disciplinary actions, and organizational changes; maintain secure and accurate personnel files.
• May supervise, train, and evaluate assigned staff, interns, or volunteers; provide leadership and establish goals for daily operations.
• Assist with HR functions including recruitment, onboarding, background checks, offer letters, and employee orientation.
• Assist in the administration of health and welfare benefits, including enrollment, termination, and coordination with payroll and insurance providers.
• Support performance evaluation coordination and employee separation processes.
• Perform other related duties as assigned.
Knowledge, Skills, and Abilities
• Principles and practices of risk management, loss control, insurance administration, and safety compliance
• Principles and techniques of comprehensive enterprise risk and claims management, including:
o Workers’ compensation, liability claims processes, and public agency tort liability
o Employment practices, occupational health and safety, and related regulatory frameworks
o Fair housing laws, state and federal health and safety regulations (e.g., Cal/OSHA, SB 198), ADA, HIPAA, and other relevant compliance standards
o Market trends, insurance pricing, and coverage requirements
• Methods for conducting risk assessments, property inspections, and incident investigations
• Principles of supervision, leadership, training, and staff development
• Ability to analyze complex risk scenarios and develop effective mitigation strategies
• Ability to interpret and apply legal, regulatory, and contractual requirements
• Strong written and verbal communication skills, including report writing and policy development
• Effective time management and ability to manage multiple priorities in a dynamic environment
• Strong interpersonal skills and the ability to collaborate with internal teams and external partners
• Sound judgment, discretion, and professionalism in handling sensitive or confidential matters
• Ability to lead staff and foster a proactive, safety-conscious work culture
• Ability to represent the agency in legal proceedings and professional settings
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, with experience in document creation, data management, professional communication, presentation development, and PDF formatting
• Skilled in Canva and SurveyMonkey for visual content design and survey creation
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• Constantly required to exchange accurate information
• Constantly operates a computer and other office machinery
• Constantly observes details at close range
• Frequently remains in a stationary position
• Occasionally moves about inside an office
• Occasionally moves office equipment weighing up to 25 pounds
Work Environment
Works primarily in an indoor office environment with moderate noise levels. Occasional exposure to outdoor conditions, construction sites, or areas requiring personal protective equipment. This position may travel for business purposes to agency properties and off-site meetings.
Supervisory Responsibility
This position provides guidance and training to others and gives input to the supervisor regarding other employees' performance. This position may involves conducting performance evaluations and making recommendations for hiring and dismissing employees.
We are a proud Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. "This job description does not constitute a written or implied contract of employment." (“This job description is not intended to be all-inclusive; and employee.”)
Qualifications
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
• Bachelor’s degree from an accredited college or university in risk management, human resources, public administration, business administration, safety, or a closely related field is preferred.
• Five (5) years of progressively responsible experience in risk management, human resources, insurance administration, claims handling, or a closely related field, within a public agency or housing authority setting is required.
• At least two (2) years of experience in a supervisory, management, or leadership role is highly desirable.
• Bilingual in English and Spanish preferred; ability to read, write, and communicate effectively in both languages.
Licenses and Certifications:
• Possession of, or ability to obtain within 30 days of hire, a valid California driver’s license and ability to meet the driving record requirements for coverage under the agency’s auto liability policy.
• Professional certification such as ARM, ARM-P, CRM, CSP, CEM, PSHRA, or equivalent is preferred.
o Ability to obtain ARM-P and/or CSP certification(s) within 12 months of hire, if not already held.
