The County of Santa Clara is not just any government agency—it’s a premiere public agency known for its high standard of excellence, strategic leadership, and innovative thinking. With a population of more than 1.9 million residents, Santa Clara County is the largest of the nine Bay Area counties in Northern California, and larger than 12 states. With a workforce of more than 24,000 employees across 30+ departments, we deliver critical safety-net services in health, public safety, social services, housing, and more.
Under general direction, to plan, organize, implement, and manage the County's Liability/ Property Claims Division; to administer the County's contract insurance requirements, contract renewals, and schedules of insurance policies, inventory of properties, liability and property claims, including the Valley Medical Center Subrogation Program; to advise and participate in liability claim determination settlements, and to supervise professional and technical staff in the Liability/Property Claims Division. Typical Tasks: Manages County's certificate of insurance monitoring program that provides services to County departments; Administers the County's contract insurance requirements; Negotiates, manages, and administers the County's liability and property claims; Establishes and maintains policies and procedures for liability and property insurance contracts and claims; Manages the property and casualty insurance renewal process; Maintains and is apprised of current insurance coverage(s) and available options; Designs, implements, and monitors new insurance-related functions, as needed; Maintains inventory of County real and physical properties and the associated values and insurance coverages; Maintains current and historical list of County's liability and property insurance coverage; Plans, organizes, and supervises the work of professional and technical staff for the Liability/Property Claims Division; Manages the claims adjusting function through participating in investigation, review, adjustment, and settlement of claims, and may supervise the settlement of claims up to the amount authorized by the Board of Supervisors; Establishes adequate reserves for property and liability claims; Represents the County on property and liability issues, including small claims court appearances; Prepares correspondence and reports which include confidential information; Maintains relationships with County department heads, insurance companies, outside agencies, and the general public; Manages the technical support functions and the policies and procedures relating to the establishment of claims; Consults with and advises top administrator on activities relating to liability contracts and claims; May be assigned as a Disaster Service Worker, as required; Performs related duties, as required.
Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a Bachelor's degree in Business or Public Administration, Risk Management, Insurance, Finance, or a closely related field, AND Five (5) years of experience performing liability claims and/or insurance contracts management. Two (2) years of the required experience must be equivalent to the County of Santa Clara's Liability Claims Adjuster III classification. A Master's degree in a related field may substitute for one (1) year of required liability claims and/or insurance contracts management experience, but may not substitute for the experience equivalent to the Liability Claims Adjuster III classification. Special Requirements: Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Certification as an Associate of Risk Management (ARM) or proof of working towards such certification is highly desirable.