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In 1987, the City of Santa Clarita became the largest area to incorporate in the state of California. At just 39 square miles back then, the new City included the communities of Saugus, Newhall, Valencia and Canyon Country. Since then, dozens of neighborhoods have been annexed to the City, making Santa Clarita the third largest City in Los Angeles County. Santa Clarita is a unique community, nestled in a beautiful valley just 30 miles north of Downtown Los Angeles. Our City has earned an enviable reputation as a tight-knit, safe, family-oriented community with many fantastic facilities, amenities, programs and events. In fact, Santa Clarita is regularly ranked in national polls as one of the safest, happiest and healthiest cities in the nation. Sports and outdoor recreation are highly valued by our residents. Our community boasts dozens of picturesque parks, including Central Park, the crown jewel of our City Parks system. Our parks offer residents places to recreate, play sports, engage with neighbors and be active. Some park amenities include inclusive play elements, picnic areas, multisport lighted fields, pools, classrooms and event spaces. Our City also offers more than 100 miles of off-street trails and paseos that provide residents with a safe place to run, walk or ride Thousands of acres of open space provide an opportunity to explore the pristine, natural environment surrounding our City, whether on foot, bicycle or horseback. Santa Clarita Public Library branches welcome residents to browse collections, engage in programs, access resources and be entertained at story times and events. Residents of all ages can find their latest hobby, skill or passion through classes at our Canyon Country and Newhall Community Centers. The City of Santa Clarita also hosts a full calendar of world-class events each year. From the popular Cowboy Festival and Santa Clarita Marathon to summertime favorite Concerts in the Park and SENSES Block Parties, there is always something to do in our City. As you travel through Santa Clarita, you will notice the pride we take in keeping our community clean, graffiti-free and safe. Our graffiti team proudly removes 99% of incidents within 24 hours. Staff is also highly dedicated to maintaining local roads, streets, bridges, sidewalks and infrastructure. Santa Clarita Transit offers many safe, affordable and efficient trip options for residents to make their way around the City. For those looking to travel outside the region, Santa Clarita is also home to three Metrolink Stations. One area of the City that is a must-visit is the premier arts and entertainment district of Old Town Newhall. In addition to multiple art galleries and public art pieces, this historic area of town is also burgeoning with entertainment, unique dining establishments, tasting rooms, local wineries and specialty boutique shops. Old Town Newhall has long been a star on the silver screen and some of the earliest silent movies were filmed on the Western streets and in the rugged canyons of Santa Clarita. Today, Santa Clarita is known as “Hollywood North” and is home to many sound stages and movie ranches. Filming also brings local economic benefits to our community. Creating a high quality of life for our residents remains a top priority for the City of Santa Clarita, which is made possible through our engaged community as well as our dedicated and responsive approach to local government. We value the community’s input, which is gathered through regular public opinion polls, participation at City Council meetings and feedback through the Resident Service Center (RSC). The RSC platform allows residents to submit feedback, ask questions and request services from the City. Residents can also interact with the City and discover local programs and projects through our social media pages, official website, Seasons magazine, email newsletters, community meetings and more. The City of Santa Clarita will continue to be an innovative, forward-thinking organization that is strategically planning and working every day to maintain a high quality of life for the residents we serve, now and into the future.
Under the direction of the Purchasing and Contracts Administrator, this position will be responsible for assisting with essential risk management functions, including claims handling, contract administration, insurance coordination, litigation support, and oversight of risk management policies for the City of Santa Clarita. Duties and Responsibilities: Investigates, receives, and processes tort claims filed against the City by third parties, individuals, and other agencies; administers property damage and personal injury claims; interviews claimants, employees, and witnesses; gathers and analyzes evidence; evaluates liability and damages; prepares detailed reports and recommendations for payment, settlement, or rejection; coordinates claim status through final resolution; and assists in litigation support, including providing documentation and case analysis to the City Attorney’s Office Develops, implements, and coordinates risk management policies and procedures to minimize the City’s exposure to risk; reviews and analyzes first‐party insurance issues and coverage; investigates incidents giving rise to potential claims or litigation; evaluates risk exposures; recommends mitigation strategies; coordinates the settlement of liability claims within delegated authority; and collaborates with the City Attorney’s Office and outside counsel on litigation matters as needed Reviews and analyzes contracts to identify contractor liability and other risk‐related issues; recommends revisions to mitigate exposures, consults with the City Attorney’s Office for legal clarification as needed, provides contract templates and technical guidance to City staff, and assists with contract processing and administration via the City’s electronic signature platform (DocuSign) to ensure compliance with City risk and insurance requirements Reviews and verifies insurance certificates and endorsements for completeness and compliance with City standards; coordinates with vendors and contractors to correct incomplete, expired, or non‐compliant insurance documents Supports the oversight of insurance programs of all City structures, vehicles, and insurable assets Tracks and maintains legal holds and records; prepares monthly claims and litigation reports for internal use Provides assistance to City staff; serves as a technical resource; coordinates pertinent information, resources, and work teams necessary to support a positive and productive environment; prepares correspondence, reports, and recommendations for City Council and staff Supervises assigned staff by providing direction, training, and oversight to ensure tasks are completed accurately, efficiently, and in compliance with City policies, procedures, and applicable risk management practices Stays current on trends, regulations, and best practices in the field of risk management; promotes a strong customer service orientation within the department and in interactions with City staff and the public Supports the development and implementation of strategies to reduce the Cityʹs liability exposure through effective claims handling practices and insurance program coordination Performs a variety of complex administrative functions, including reviewing documents for accuracy and completeness, researching and analyzing data, and assisting with budget development, tracking, and reporting Responds to questions and concerns from the general public; provides information as is appropriate; resolves public service complaints Performs other duties as assigned
Education and Experience: Bachelor’s degree in Business Administration, Public Administration, Risk Management, or a related field Progressive experience in risk management is highly desirable Risk management certifications such as Associate in Risk Management (ARM) or Certified Risk Manager (CRM) are highly desirable A valid Class C California driver license or the ability to utilize an alternative method of transportation to carry out job‐related functions Knowledge and Abilities: Knowledge of risk management practices, claims processing, insurance programs, and contractual risk evaluation, and the ability to conduct studies and make sound recommendations relating to current and long‐range risk management program needs Ability to investigate and process liability claims and prepare recommendations regarding claim resolution Ability to review, analyze, and recommend revisions to contracts and insurance documentation Knowledge of new trends and innovations in the field of risk management Leadership skills and the ability to effectively supervise, mentor, train, and support employees; promotes a culture of risk awareness and professionalism within the organization Knowledge of contract negotiation and administration Strong analytical skills and the ability to investigate, analyze, and present findings and make sound conclusions pertaining to City claims against third parties Strong project management skills and the ability to implement risk management programs; coordinate multiple projects simultaneously, be flexible to changing priorities, and meet time‐sensitive deadlines Strong written communication skills and the ability to develop comprehensive technical reports, documents, and general correspondence Strong verbal communication skills and the ability to explain complex risk management information to city staff and the public Strong problem‐solving skills and the ability to identify innovative solutions and make recommendations Strong customer service skills and the ability to provide relevant information, find workable solutions, and resolve difficult issues Strong interpersonal skills and the ability to build and maintain collaborative relationships with all levels of City staff, other governmental agencies, vendors, outside agencies, and the public Ability to work both autonomously and within a collaborative team Strong attention to detail and the ability to produce work that is accurate and complete Ability to demonstrate a high level of ethics, integrity, and professionalism Ability to lift, drag, and push files, paper and documents weighing up to 25 pounds
