Knowledge of: Principles and practices and techniques of human resources including recruitment/selection, classification analysis, benefit administration, employee/labor relations and interpretation of human resource laws, rules, regulations, policies and procedures. Methods and procedures for processing and interpreting specialized human resources laws and practices including FLSA, FMLA, and other related human resources requirements. Principles and practices of employee supervision, evaluation and discipline. Principles and practices of personnel records management. Methods of statistical research and presentation. Principles and practices of project management. Relevant local, State, and Federal laws, rules and regulations related to area of assignment. Ability to: Independently perform professional analytical work in support of human resources programs. Intermittently, review and evaluate documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve issues for the public and with staff. On a continuous basis, sit at desk for long periods of time or stand at public counter; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Interpret, apply, explain and ensure compliance with Federal, State and local policies, procedures, laws and regulations. Maintain confidentiality of personnel information for applicants and employees and related to other matters affecting employees or the City. Conduct complex research projects, evaluate and make sound recommendations, and work independently. Collect, compile and analyze data and develop logical conclusions and sound recommendations. Prepare clear and concise technical and administrative reports. Organize and implement assigned human resources programs and activities. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Experience and Training - Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible human resources experience, preferably in the public sector. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in human resources, business administration, public administration, organizational development or a related field. License and Certificate: Failure to obtain or maintain such required license(s) may be cause for disciplinary action. Possession of a valid California Class C Driver License may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. SPHR Certification from SHRM (Society for Human Resource Management) or other professional Human Resource Certification is desirable.