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Insurance Joint Powers Authority serving independent public charter schools in California
POSITION OVERVIEW
Associate Director, HR Partner provides support to CharterSAFE and our members throughout California by providing consultative Human Resources assistance in a wide range of topics, including employee relations, leaves of absence, and compliance, and internally supports HR operations to ensure efficiency and effectiveness of service delivery.
ESSENTIAL FUNCTIONS
• Respond to member email and phone communications to triage Human Resources questions, including but not limited to assistance with federal/California/local California jurisdiction leaves of absence, hire/termination, wage-and-hour, disability accommodation, performance management, discipline, and documentation.
• Support members virtually and at their physical locations throughout California as appropriate.
• Conduct HR related training for CharterSAFE members at conferences and other events.
• Productive in a fast-paced role with expectations of empathetic customer service and responding to member inquiries within one business day.
• Lead the annual compliance poster project.
• Lead the executive salary comparison every three to four years.
• Participate in CharterSAFE initiatives and support strategic objectives.
• Participate in staff meetings and attend other meetings/seminars/conferences as needed.
• Perform other duties as assigned.
• Collaborate with internal teams to improve HR systems and procedures.
• Provide input on internal HR policy updates and procedural improvements.
QUALIFICATIONS
Education & Experience
• Eight or more years of Human Resources experience. Two years of experience specific to California charter school Human Resources.
• PHR, PHRca, SPHR, SHRM-CP, and/or SHRM-SCP certifications.
• Bachelor’s degree in business, finance, Human Resources or related field preferred.
Knowledge
• Extensive knowledge of Human Resources skills at the federal, California and local California jurisdiction level to include leaves of absences (FMLA, CFRA, pregnancy and workers compensation), reasonable accommodations/disability process, hire/termination, employee relations, investigations, HRIS/Payroll systems, and processes, and/or other traditional human resources administrative and organizational duties. Knowledge of its applicability for California charter schools is highly preferred.
Skills & Abilities
• Strong organizational skills, commitment to detail, and a self-starter who can prioritize and multitask effectively.
• Excellent written and verbal communication skills.
• Commitment to providing top-notch customer service.
• Strong self-management and prioritizing skills.
• Excellent training skills.
• High proficiency in computer skills and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Team player with a demonstrated ability to initiate and maintain effective professional relationships.
• Strong and professional presence. Ability to earn the trust and respect of the staff working for CharterSAFE members.
• Ability to visit school campuses throughout California and assess member needs.
• Ability to act with integrity and confidentiality.
• Interest and commitment to assist CharterSAFE members in providing access to high-quality public schools for all students.
• Ability to adapt quickly to changing compliance requirements and member needs.
PHYSICAL STANDARDS
• Prolonged periods of sitting at a desk and working on a computer, including reaching, fine manual dexterity, talking/hearing, and visual acuity.
• Occasional standing and walking.
• Ability to lift up to 15 pounds at a time.
• Home office environment, which is quiet, private, and distraction-free.
• Reliable high-speed internet connection.
• Ability to access and navigate the physical environment at each member’s location/facilities.
WORK ENVIRONMENT
• This position operates primarily in a remote office setting, with occasional travel to CharterSAFE member locations, conferences, or meetings as required.
• Potential hazards may include contact with dissatisfied individuals.
