San Francisco State University - Office of Emergency Services

SF State is a major public urban university, situated in one of the world’s great cities. Building on a century-long history of commitment to quality teaching and broad access to undergraduate and graduate education, the University offers comprehensive, rigorous, and integrated academic programs that require students to engage in open-minded inquiry and reflection. SF State prepares its students to become productive, ethical, active citizens with a global perspective.

Job Title: Coordinator, Office of Emergency Services

Job Description 

The OES Coordinator will assist and provide administrative support to the OES Director as needed to ensure San Francisco State University is trained and well-equipped to respond to campus-wide incidents and wide-scale emergencies.
Position Information

Independently oversee emergency management programs and initiatives on Campus

Independently research, compile, and analyze data surrounding a variety of administrative, management, fiscal, and compliance issues related to emergency management. Results will be used for the development and implementation of new processes and strategic, long-term planning to meet programmatic and administrative goals.

Lead in the design, development, implementation, and management of existing and new programs, systems, procedures, and methods of operation related to emergency operations administration on Campus.

Facilitate the buildout of the Emergency Operations Center (EOC). This includes researching relevant standards and best practices around properly equipping the EOC to support the Campus’s response and recovery efforts.

Prepare a variety of emergency management reports for dissemination and presentation to Campus leadership.

Prepare and upkeep the integrity of the annual emergency management training matrixes.

Review Campus and Department Emergency Operations Plans (EOPs) annually and provide recommendations as appropriate.

Research and explore opportunities for mutual aid assistance.

Maintain the integrity of emergency management training programs to ensure compliance with industry standards and best practices.

Lead documentation and record retention for emergency management-related records including State mandated records pertaining to EOC personnel (training records, appointment letters, meeting attendance, etc.)

Collaborate with various Campus stakeholders in the development of scenario-specific annexes to the EOP.

Assist with building resources and materials for Building Emergency Response Coordinator (BERC) program for the campus, including training, fire drills, building evacuations, building Emergency Action Plans (EAPs) and evacuation planning, and building emergency supplies.

Responsible for overseeing departmental purchase cards and travel cards, purchasing office supplies, arranging department travel, and other administrative purchase needs.

Monitor and maintain vendor relationships and create requisitions/purchase order requests through CFS.

Other Administrative duties as needed
Coordinate and liaison with Campus stakeholders around emergency management activities.

Maintain an inventory of emergency resources on Campus, including campus-wide emergency supplies, EOC activation equipment, search & rescue supplies, emergency lighting, PPE, first aid supplies, and more.

Provide in-person training for SF State faculty, staff, students, and community members around emergency preparedness and response. Aside from leading training sessions, this also includes space reservation and event setup.

Lead development and migration to online training platforms.

Support facilitation of emergency management tabletops and exercises in line with Campus emergency exercise schedules.

Provide guidance and recommendations around building evacuation drills. This may include participating in drills and debriefs, document aggregation, and action item tracking.

Provide guidance and recommendations for Residential Life, Housing, and other Campus departments regarding emergency supplies and equipment.

Provide advisory support for Campus business units related to emergency management initiatives and resources.

Assist with outreach event planning for events like the annual Campus Safety Week.

Lead the development and maintenance of emergency management web pages and social media platforms.

Assist with business innovation and process improvement efforts, often developing new strategic approaches and solutions. Address problems from a broad interactive perspective using advanced research / analytical skills to find new solutions.

Serve as a key contact and expert for emergency management activities on Campus. This includes maintaining high-level and diverse contacts within the CSU system and outside entities.

During activation of EOC, act as primary EOC Coordinator.
Assist EOC Director as needed with EOC setup, activation, documentation, and coordination of staff reporting to the EOC.

During EOC activations, use substantial judgment in the analysis, interpretation, integration, and application of complex data and information and the subsequent actions to take.

Job Requirements 

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.

Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.

Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.

Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.

Ability to work with representatives from public and private entities and handle potentially sensitive situations.

Demonstrated consultative skills in working with internal and external constituent groups.
Ability to present ideas and concepts effectively in written or presentation format and use consultative and facilitation skills to gain consensus.

Preferred Qualifications
Bachelor’s Degree or equivalent work experience.
Two years of experience in emergency management program administration.
Must be proficient with Microsoft Office Suite.
Must be proficient with the use of the internet, ideally proficient with social media as well.
Minimum (5) years’ Administrative experience.
Class C Driver’s License.
Must have strong written and oral communication skills and be able to communicate with all functional levels of the organization.
Successful completion of the National Incident Management System (NIMS) training compliant Incident Command System (ICS) training course 100, 200, and 700 within three months of employment.
Successful completion of the National Incident Management System (NIMS) training compliant Incident Command System (ICS) training courses 300, 400, and 800 within six months of employment.
Successful completion of Standardized Incident Management System (SEMS) training within six months of employment.
Higher education experience a plus.

Pre-Employment Requirements
This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Apply by: Wed, 03/01/2023

To Apply, Contact: 
(415) 338-0251