Fullerton is renowned for its unique mix of residential, business, educational, and cultural environments. Boasting a population of approximately 140,000 citizens, Fullerton is a community with a strong sense of tradition and takes pride in providing an atmosphere that allows for both the preservation of its historic past and opportunities to meet the challenges of the future. Known as the "Education Community", Fullerton is also home to award-winning elementary and secondary school systems, plus five universities and colleges, including Cal State Fullerton. We are a full-service city comprised of nine departments, that include our own city staffed Fire and Police departments. Additionally, the city oversees a general aviation airport, a library, and a variety of recreational buildings, facilities, and activities. As a mid-sized organization providing a variety of services to both internal and external customers, employees are afforded the opportunity to perform varied work within their job classifications.

Human Resources Technician I - $4,186 - $5,343 per month

The Human Resources Technician I is the entry level. An incumbent at this level has sufficient ability and knowledge to perform substantially all the duties and responsibilities of the position and, over time, is expected to gain the additional work experience and skills needed to progress to the II level.
Human Resources Technician II - $4,801 - $6,127 per month

Human Resources Technician II is the journey level in the series. A Human Resources Technician II is distinguished from the lower level by the performance of more complex and difficult duties involving the exercise of a greater degree of responsibility, independent judgment and initiative including supporting and training a Human Resources Technician I.

The Positions:
The City of Fullerton Human Resources Department is looking for an individual with an engaging and dynamic attitude to assist in providing services to our employees, departments, retirees and the members of the public and has a passion for public service.

Through collaboration and cooperation, the HR Department strives to foster a diverse workforce of engaged employees in a healthy, safe, and productive work environment.

Under general supervision the HR Technician performs a variety of sensitive, confidential, technical and monitoring tasks in support of human resources operations including recruitment and selection, benefits administration, and classification and compensation; assists in completing various human resources studies and reports; maintains the Human Resources Information System (HRIS) and personnel files and performs related work as required.

Education and Experience:

Any combination of training and experience, which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Graduation from high school supplemented by some completed course work from an accredited college or university in human resources, business administration or a related field.

AND

Two years of responsible experience at a level equivalent to Clerical Assistant III or higher to include substantial public, employee or customer contact work as well as experience in a personnel related/human resource setting and some employee recruitment/selection experience.
Knowledge of:

Policies and procedures related to recruitment, selection, classification, compensation, and benefits administration; industry related software such as CalPERS and NeoGov
Human Resources office functions, methods and procedures; basic employee benefits and insurance procedures and processes
Business letter and report writing
Methods and practices of financial, statistical, office and general recordkeeping/ reporting to include filing and indexing methods
English usage, spelling, grammar and punctuation
Modern office practices, methods, and computer equipment and applications related to the work
Techniques for providing a high level of customer service
Business math
AND

Ability to:

Learn, interpret, apply and explain personnel related policies, rules and regulations; administer and maintain Human Resources related software and systems including data input and report generation
Use English effectively to communicate in person, over the telephone, and in writing
Prepare comprehensive written reports and routine correspondence
Review human resources documents for completeness and accuracy
Administer effective recruitment, testing, and selection practices
Maintain accurate and confidential human resources records
Organize work, adhere to multiple deadlines and handle multiple projects
Use independent judgment and initiative
Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work
Correctly interpret and tactfully explain City payroll policies and procedures and conduct sensitive personnel related research
Operate modern office equipment including computer equipment and applicable and specialized software
Maintain computerized and manual files and records
Understand and carry out oral and written instructions
Deal effectively with prospective and current employees and maintain the confidentiality of sensitive information
Meet the public with courtesy and tact
Read and write at the level required for successful job performance
Make accurate mathematical calculations
Handle job stress and maintain composure.
Special Requirements:

Valid Class C California Driver's License and acceptable driving record at time of appointment and throughout employment in this position.
Must be able to work a flexible schedule to accommodate City needs.
Must type accurately at a speed which will enable successful job performance.
California Government Code §3100 – 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required.
Physical Requirements:

Work is performed primarily in an office environment. Some work is performed on-site observing physical ability testing. Office work requires sitting for periods of time and use of a computer keyboard and screen. The incumbent drives a vehicle on City business, stands, walks and may reach, bend, twist, crouch and kneel, grasp, push, pull, drag and lift and move boxes of files and records weighing 30 pounds or less with or without reasonable accommodations. When performing on site work an incumbent may stand and walk on slippery/uneven surfaces or slopes. With or without an accommodation, an incumbent must be able to meet the physical requirements of the class and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.