Carl Warren & Company
Job Title: Claims Adjuster
Executes on client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives. Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines as well as any client requirements. High level of productivity measured according to the age and complexity of the assigned caseload. Maintains a timely diary of claims.
Consistently achieves audit scores of 90% and above. Focuses on providing the client with an outstanding work product. Provides excellent customer service to internal and external customers.
May be required to prepare reports for clients and/or present claims in a round-table setting or at a claim review. Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum. Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs. Other duties as assigned.
Five or more years of experience in the P&C industry preferred, Public Entity experience a plus. Two or more years of experience handling complex/litigated claims and litigation management. College degree preferred. Insurance designation preferred. Must demonstrate excellent verbal and written communication skills. Strong computer skills and Microsoft applications preferred. Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry. Ability to read and understand legal documents.
Apply by: Wed, 08/07/2019